Jackrabbit Payments
Credit card processing
What is a merchant account?
A merchant account is a special account designed specifically for processing electronic payments, such as credit/debit cards.
Why should I set up a merchant account?
Any merchant who wants to accept payments electronically, including both credit cards and ACH, must establish a merchant account. Accepting credit cards makes shopping more convenient for customers and allows them to make purchases more efficiently and securely. Businesses that accept credit cards gain credibility and can instantly verify payments to eliminate the risk of bad transactions.
How do I get started?
Simply choose a package here. You can also reach out to us to get the ball rolling. Call us at 888-437-6771 or email sales@jackrabbitpayments.com.
How soon can I start processing payments?
Once your merchant account has been approved and enrolled, you can begin processing payments immediately.
How long will it take for my application to be approved?
Most applications receive approval within 3-5 business days.
What are the costs for processing payments?
We’re glad you asked! We have two packages for credit card processing, Starter and Merchant+. We can also implement a custom Enterprise package for merchants with larger volumes. Feel free to stop by our Pricing page for more information. Don’t hesitate to give us a shout if you still have questions. Reach us at 888-437-6771 or sales@jackrabbitpayments.com.
Can I use my current credit card terminal?
Most likely. Jackrabbit works with many pre-existing POS terminals. In the
rare instance we cannot make it work, we will do everything we can to find you a great device that fits your needs and is competitively priced.
What types of credit cards can I accept?
You can accept all major credit and debit cards, including Visa, MasterCard, Discover, American Express, Diners and JCB.
What is EMV smart chip technology?
EMV chip cards contain embedded microprocessors that provide additional security features, as well as other application capabilities that are not possible with traditional magnetic stripe cards.
When will the funds settle into my bank account?
Funds will appear in your bank account within 1-2 business days.
Are the authorizations provided in real-time?
You bet. Authorizations happen instantly.
Can the funds be deposited into any bank account?
Funds will be deposited into any business banking account that matches the business name of the merchant account.
What is a chargeback?
A credit card chargeback is a dispute that a cardholder has filed with the card-issuing bank. A chargeback must be responded to by the merchant usually within 7 business days otherwise the merchant can lose the funds associated with the chargeback.
What businesses do you work with?
Jackrabbit works with businesses and organization of all sizes.
How safe and secure is Jackrabbit?
Jackrabbit is dedicated to protecting the confidentiality and integrity of your customers’ information by providing the highest levels of security. We are certified as fully compliant with the PCI DSS. The PCI DSS covers 12 major categories of information security, including network design, data storage, intrusion monitoring and the use of security-aware IT policies. Our compliance meets and exceeds these industry standards as an integral part of our commitment to end-to-end security. For more information about PCI compliance, stop by our PCI page for detailed information.
Can a merchant outside of the U.S. sign up?
At this time we only accept merchant account applications for businesses owned by U.S. citizens or public companies with a U.S. presence.
What is mobile payment?
Mobile payment allows credit, debit and eCheck payments to be made from a mobile device or tablet computer. A mobile card reader attaches to most smartphones and tablets, so you can take POS (point of sale) payment from anywhere. Simply complete a merchant application and once your account is approved download the mobile app and start processing.
Where is your mobile app located?
Our app can be found in the Apple App Store with a special invitation from Jackrabbit Payments.
Does it cost anything to download the app?
Nope. Our app is completely free to download and use.
What phones are compatible with the app?
Currently, our application is compatible with iOS operation systems, including the iPhone, iPod and iPad.
How do I get started?
Simply choose a package that works for you. Check them out on our Pricing page. You can also reach out to 888-437-6771 or sales@jackrabbitpayments.com if you have any questions.
Can I accept credit and debit cards?
Yep! You can process both credit and debit cards with our mobile card reader.
Can I send the customer an email confirming their payment?
Sure, you can send email confirmations and receipts directly from any IOS device.
What are the costs for processing payments?
Check out our Pricing page for our simple, straightforward pricing. Still have questions? Call us at 888-437-6771 or email sales@jackrabbitpayments.com
What is a payment gateway?
A payment gateway is a secure portal that connects to your company’s online shopping cart or terminal. It transmits customer payment information to the payment processor for authorization and settlement. All Internet merchant accounts require a secure payment gateway in order to process transactions. Jackrabbits Payment Gateway supports single transactions and recurring billing functions, allowing merchants to process sales (debits), refunds (credits), authorizations, funds capturing and verification.
How can I use your gateway with my business software?
Our payment gateway is compatible with most existing platforms. Our outstanding integration team would be happy to work with you and help identify the most effective integration path for your business.
If I have a current merchant service provider, can I still use your services and how?
You sure can. We’re certified to work with several processing networks: First Data-Nashville, Buypass and Cardnet. Your business will have access to all of our services regardless of the processor you have chosen. Our system will communicate with your current provider to authorize transactions, and our insightful reports will provide you with the details of all processed transactions.
Is your gateway PCI compliant?
Yes, our gateway is PCI compliant. For more information on PCI compliance, visit our PCI page.
Does your gateway offer reporting and, if so, what types of reports can you provide?
Yes, we offer a comprehensive suite of reports directly on you Apple/IOS device. Report data is automatically updated in real-time for instant payment intelligence. All data is encrypted and stored at our secure data center. Reports can be emailed and then saved into a variety of formats, including PDF, Word, Excel and CSV.
What additional services does your gateway provide, i.e. web services, batch processing, tokenization, etc.?
We provide all processing services including single/recurring transactions, batch processing, tokenization, processing via the use of web services and much more.
Does your payment gateway offer fraud protection to help avoid chargebacks?
Yes, we utilize CVV and CVV2 settings, as well as address verification, to help assist with reducing chargebacks. For more details and merchant tips on chargebacks, contact one of our experienced sales agents today.
What is a merchant account?
A merchant account is a special account designed specifically for processing electronic payments, such as credit/debit cards.
Why should I set up a merchant account?
Any merchant who wants to accept payments electronically, including both credit cards and ACH, must establish a merchant account. Accepting credit cards makes shopping more convenient for customers and allows them to make purchases more efficiently and securely. Businesses that accept credit cards gain credibility and can instantly verify payments to eliminate the risk of bad transactions.
How do I get started?
Simply choose a package here. You can also reach out to us to get the ball rolling. Call us at 888-437-6771 or email sales@jackrabbitpayments.com.
How soon can I start processing payments?
Once your merchant account has been approved and enrolled, you can begin processing payments immediately.
How long will it take for my application to be approved?
Most applications receive approval within 3-5 business days.
What are the costs for processing payments?
We’re glad you asked! We have two packages for credit card processing, Starter and Merchant+. We can also implement a custom Enterprise package for merchants with larger volumes. Feel free to stop by our Pricing page for more information. Don’t hesitate to give us a shout if you still have questions. Reach us at 888-437-6771 or sales@jackrabbitpayments.com.
Can I use my current credit card terminal?
Most likely. Jackrabbit works with many pre-existing POS terminals. In the
rare instance we cannot make it work, we will do everything we can to find you a great device that fits your needs and is competitively priced.
What types of credit cards can I accept?
You can accept all major credit and debit cards, including Visa, MasterCard, Discover, American Express, Diners and JCB.
What is EMV smart chip technology?
EMV chip cards contain embedded microprocessors that provide additional security features, as well as other application capabilities that are not possible with traditional magnetic stripe cards.
When will the funds settle into my bank account?
Funds will appear in your bank account within 1-2 business days.
Are the authorizations provided in real-time?
You bet. Authorizations happen instantly.
Can the funds be deposited into any bank account?
Funds will be deposited into any business banking account that matches the business name of the merchant account.
What is a chargeback?
A credit card chargeback is a dispute that a cardholder has filed with the card-issuing bank. A chargeback must be responded to by the merchant usually within 7 business days otherwise the merchant can lose the funds associated with the chargeback.
What businesses do you work with?
Jackrabbit works with businesses and organization of all sizes.
How safe and secure is Jackrabbit?
Jackrabbit is dedicated to protecting the confidentiality and integrity of your customers’ information by providing the highest levels of security. We are certified as fully compliant with the PCI DSS. The PCI DSS covers 12 major categories of information security, including network design, data storage, intrusion monitoring and the use of security-aware IT policies. Our compliance meets and exceeds these industry standards as an integral part of our commitment to end-to-end security. For more information about PCI compliance, stop by our PCI page for detailed information.
Can a merchant outside of the U.S. sign up?
At this time we only accept merchant account applications for businesses owned by U.S. citizens or public companies with a U.S. presence.
What is mobile payment?
Mobile payment allows credit, debit and eCheck payments to be made from a mobile device or tablet computer. A mobile card reader attaches to most smartphones and tablets, so you can take POS (point of sale) payment from anywhere. Simply complete a merchant application and once your account is approved download the mobile app and start processing.
Where is your mobile app located?
Our app can be found in the Apple App Store with a special invitation from Jackrabbit Payments.
Does it cost anything to download the app?
Nope. Our app is completely free to download and use.
What phones are compatible with the app?
Currently, our application is compatible with iOS operation systems, including the iPhone, iPod and iPad.
How do I get started?
Simply choose a package that works for you. Check them out on our Pricing page. You can also reach out to 888-437-6771 or sales@jackrabbitpayments.com if you have any questions.
Can I accept credit and debit cards?
Yep! You can process both credit and debit cards with our mobile card reader.
Can I send the customer an email confirming their payment?
Sure, you can send email confirmations and receipts directly from any IOS device.
What are the costs for processing payments?
Check out our Pricing page for our simple, straightforward pricing. Still have questions? Call us at 888-437-6771 or email sales@jackrabbitpayments.com
What is a payment gateway?
A payment gateway is a secure portal that connects to your company’s online shopping cart or terminal. It transmits customer payment information to the payment processor for authorization and settlement. All Internet merchant accounts require a secure payment gateway in order to process transactions. Jackrabbits Payment Gateway supports single transactions and recurring billing functions, allowing merchants to process sales (debits), refunds (credits), authorizations, funds capturing and verification.
How can I use your gateway with my business software?
Our payment gateway is compatible with most existing platforms. Our outstanding integration team would be happy to work with you and help identify the most effective integration path for your business.
If I have a current merchant service provider, can I still use your services and how?
You sure can. We’re certified to work with several processing networks: First Data-Nashville, Buypass and Cardnet. Your business will have access to all of our services regardless of the processor you have chosen. Our system will communicate with your current provider to authorize transactions, and our insightful reports will provide you with the details of all processed transactions.
Is your gateway PCI compliant?
Yes, our gateway is PCI compliant. For more information on PCI compliance, visit our PCI page.
Does your gateway offer reporting and, if so, what types of reports can you provide?
Yes, we offer a comprehensive suite of reports directly on you Apple/IOS device. Report data is automatically updated in real-time for instant payment intelligence. All data is encrypted and stored at our secure data center. Reports can be emailed and then saved into a variety of formats, including PDF, Word, Excel and CSV.
What additional services does your gateway provide, i.e. web services, batch processing, tokenization, etc.?
We provide all processing services including single/recurring transactions, batch processing, tokenization, processing via the use of web services and much more.
Does your payment gateway offer fraud protection to help avoid chargebacks?
Yes, we utilize CVV and CVV2 settings, as well as address verification, to help assist with reducing chargebacks. For more details and merchant tips on chargebacks, contact one of our experienced sales agents today.
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